We're sorry, we're not accepting any home check-in bookings at this time.
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check-in
Check in for your flight from the comfort of your own home; check in your bags, pick your seat and collect your boarding pass and bag tags. Then when it’s time to fly, you can skip the queues and make your way to the airport hassle-free.
Home check-in is available for all non-transit passengers travelling from Abu Dhabi International Airport – whether it’s at the start of your trip or before your flight home. All travelling passengers must be available at the time of home check-in, including infants and children.
Book a check-in slot
Visit Dubz to book.
You can book Home check-in anytime up to seven hours before your flight. Just let us know when you’d like our check-in agents to arrive.
The service is available daily from 8am to 8pm.
We’ll collect your bags
Our agents will arrive to your location in Abu Dhabi 24 to seven hours before your flight, depending on the time slot you book. They’ll verify your travel documents, check you in for your flight, collect your bags and give you your boarding pass and bag tags. You can even select your seat and pay for extra bags if you need to.
Make your way to the airport
With check-in done, you can make your way to Abu Dhabi airport bag-free. Skip the queues and head straight to your gate.
Your bags will be ready and waiting for you when you land at your destination.
With Home check-in, you can avoid the usual check-in queues at the airport and head straight to the gate. Your bags will be collected directly from your home, hotel or office in the UAE, leaving you to travel to the airport bag-free.
Our agents will weigh your bags at your home before they’re checked in, so if you need to pay for extra baggage – or take anything out of your case – you can simply arrange it there and then. You can even reserve your seat on board to make sure that you sit close to the people you’re travelling with.
Your bags will be kept safe and secure before they’re loaded on the flight, and you’ll be kept up to date with SMS notifications letting you know exactly where your bags are at every step of your journey.
Choose from three Home check-in packages and guarantee that your trip gets off to a smooth start.
You can add extra bags to your package for AED40 per bag, or opt for priority boarding and baggage collection for AED75 per person.
Home check-in
AED249 (incl. VAT) Includes up to four bags irrespective of the number of guests
Home check-in + bag disinfection
AED299 (incl. VAT) Includes up to four bags irrespective of the number of guests
Home check-in plus
AED450 (incl. VAT) Includes up to four bags and four guests
For one less thing to think about before you fly, why not arrange for your COVID-19 PCR test to be carried out at home?
Home PCR tests are available for an additional AED239 per person when you book any of our Home check-in packages. A certified technologist from our medical partner, Life Dx will visit your home to conduct the test, and you’ll receive your results by email and SMS within 24 hours. DUBZ will contact you in order to arrange for the date and time of the Home PCR test.
Are you an Etihad Guest member? You can now earn or spend miles every time you book your Home check-in. Download the Etihad Guest app, link up to five Visa cards and spend using your linked card.
Earn one Etihad Guest Mile and one Tier Mile for every AED 3 you spend or redeem miles to receive your cashback onto your Visa card and still earn one Tier Mile for every AED 3 spent. Make sure notifications are switched on to redeem miles.
Home check-in is available for all non-transit passengers travelling from Abu Dhabi International Airport. Your check-in location must be in Abu Dhabi within 70km of Abu Dhabi International Airport. Check-in outside of this radius is subject to availability and carries an additional charge.
Home check-in is not available for:
Check-in outside of this radius is subject to availability and carries an additional charge. Please call or WhatsApp DUBZ on +971 52 382 9090 to book.
We’ll keep you up to date with SMS and email notifications to let you know exactly where your bags are at every step of your journey.
No, please check our airport transfer options to arrange transport to Abu Dhabi airport.
Yes! You can choose your seat when you check in with our Home check-in agent.
Yes! You can pay for all extras, including excess baggage and upgrades, when you check in with our Home check-in agent.
Credit card is the only accepted method of payment.
Yes! Read more about our baggage policy.
Skip the queues and be one of the first to board the plane with priority boarding. With priority baggage collection, your bags will be one of the first on the baggage belt when we land, letting you get on with your trip as quickly as possible.
You can change or cancel your booking for free up to four hours before the time of your scheduled bag collection. For any changes, please contact DUBZ on +971 52 382 9090 or email booking@dubz.com with your booking details.
Refunds will be processed to the original payment card within 14 days.
If you change or cancel your booking within four hours of your scheduled bag collection, you will be charged a fee.
If your bags have already been collected, you will not be refunded and you will be charged a fee to return your bags to you.
Read more
We’ll make sure that your bags are loaded onto the flight that you have been re-booked to, or off-loaded and returned to you at a fee.
Yes, if the first flight of your journey is operated by Etihad Airways.
Remember, your baggage allowance may differ on flights operated by our partner airlines. Your ticket will have full details of the baggage allowance for each part of your journey.
