Need help?

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Need help with baggage?

Read our baggage guide to work out your baggage allowance, track bags that may be missing or up to 30% off extra baggage.

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Lost something?

Left something behind? We'll do our best to help you find it.

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Tell us your feedback

We love to hear from you! If you've had a great journey or want to share some feedback with us 
about something that's gone wrong, we'd like to know.

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Media enquiries?

Have a story, news you’d like to share or just want to get in touch with our media team? contact dutymediaofficer@etihad.ae.

For all other enquiries, please call +971 600 555 666 in the UAE or get in touch with one of our Global Contact Centres.